Shipping during the 2026 Silver Week holiday

September 17, 2026

Thank you for shopping at snowuntrod.
Our shop will be closed during the Silver Week holiday from September 19th to the 23rd.

Orders placed by September 17, 2026 → Shipped by September 18th
Orders placed between September 19th and 23rd, 2026 → Produced and shipped sequentially starting September 24th

Please note that we may not be able to accommodate requested delivery dates during or around the holiday period. We appreciate your understanding.

Have a nice holiday!!

FAQ

Frequently Asked Questions

Please use the reference size displayed when selecting your size (e.g., L (25.0–27.0)) as a guide. Choosing this size will provide a perfect fit, or perhaps with your heel extending slightly off the back. If you prefer to have your heel fully supported by the base, we recommend choosing one size larger.

Store in a well-ventilated place away from direct sunlight. Do not wash directly with water; instead, wipe dirty areas with a well-wrung cloth or gently dab to remove stains.

Foot shapes vary greatly from person to person—some have high insteps, while others have longer specific toes—so many people are concerned about whether a shoe will fit them. Since we craft our shoes from scratch, we can accommodate a wide range of needs. Please feel free to contact us via LINE.

As each item is made to order, we cannot accept returns or exchanges. In the event of a manufacturing defect, we will provide a free replacement. Please contact us within one week of receiving your order.